At BuildChess.com, we want you to be satisfied with your purchase. Please review our refund policy below:

1. Subscription Services: If you are not satisfied with your subscription, you may request a refund within 14 days of the initial purchase.

2. Eligibility for Refund: Refunds are only applicable to the first billing cycle of a subscription. Renewals are non-refundable.

3. How to Request a Refund: To request a refund, please contact us at billing@buildchess.com with your order details.

4. Processing Time: Refunds are processed within 7-10 business days after approval.

If you have any questions regarding refunds, please email us at contact@buildchess.com.